Returns Policy

MOUNT PANELS RETURNS POLICY

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or an exchange. Please see below for more information on our return policy.

RETURNS

All Parts must be Checked the same day of receiving them. If an item is damaged on arrival, we must be notified the same day of delivery.  We do not accept damage Claims after delivery.  Goods correctly supplied and returned for Credit are subject to a 15% handling charge on all stock items. Non-stock items (special order items) are subject to a 50% handling charge.  No parts can be accepted for credit after 14 days.  Exchange units must be returned within 14 days.

We endeavour to check all parts are correct however under no circumstance can any part that is painted or prepped be accepted for credit

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange.  Please allow 3-5 days from the receipt of your item to process your return or exchange and for refunds to show in your account (in applicable cases).

OTHER TERMS

Goods Remain the Property of Mount Panels Until Paid in Full